Terms of Service

Last updated: September 28, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of TranslatePix (the "Service"), operated by TranslatePix ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms.

2. The Service

TranslatePix is a web-based tool that uses AI models to translate text within images and to extract text from images. Processing happens on our servers; results are provided as generated images or text. The Service is provided on an "as is" basis and results may contain errors.

3. Accounts and Credits

You must sign in with a supported method (email one-time code, Google, or GitHub) to use paid features. New accounts receive a small number of free credits. Credits are consumed per translation or text-extraction operation. Credits have no cash value, are non-transferable, and are not redeemable for cash.

4. Subscriptions and Billing

Paid plans are sold and processed by Paddle.com Market Ltd, which acts as the Merchant of Record for all our orders. Paddle handles all billing, payment collection, and applicable sales taxes/VAT. Your payment is subject to Paddle's terms and privacy policy in addition to these Terms. Subscription fees are billed in advance on a monthly or annual basis and renew automatically until cancelled.

5. Free Trials

Paid plans may include a free trial period (currently 7 days). You may cancel at any time before the trial ends to avoid being charged. Unless cancelled, the subscription converts to a paid subscription at the end of the trial.

6. Cancellation

You may cancel your subscription at any time from your account or via Paddle's customer portal. Cancellation takes effect at the end of the current billing period; access continues until then. See our Refund Policy for details.

7. Acceptable Use

You agree not to use the Service to:

  • upload content you do not have the right to use, or that infringes third-party rights;
  • process unlawful, hateful, or sexually exploitative material;
  • attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service;
  • resell the Service without our written permission.

8. Your Content

You retain ownership of the images and text you submit. By using the Service you grant us a limited license to process your content solely to provide the Service. We do not claim ownership of your content and do not use it to train AI models.

9. Disclaimer

The Service is provided without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or non-infringement. Machine translation may be inaccurate; you are responsible for reviewing results before relying on them.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

11. Termination

We may suspend or terminate your access if you violate these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination will do so.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on this page with an updated "Last updated" date. Continued use after changes constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at [email protected].